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Client Area
It's all about you |
In our client area you have complete control over your account and the work we do for you. For providing us with new specifications, requesting updates, scream for support to viewing your invoices, account and quotes!
Document Creation System - DCS
By updating the Document Creation System you automatically provide us with information about what you need in your system and we can collaborate with you on the requirements and specifications of your system.
Not only do we use the DCS for collaboration on system specifications, we also use it to discuss the deeper side of your project such as marketing strategies, competitor analysis, project timeline, budget, etc.
Content Manatement System - CMS
All components developed by Rezolude4 includes a content management area. In other words you have access to a control panel from where you can update the content of your web site, web application or component yourself. This reduces maintenance costs of your software drastically and also streamlines the process for data to be published online.
Content Updating System - CUS
The content updating system allows you to request and track content updates. Once you've requested updates you will be quoted accordingly (if required) and can accept or challenge the quote if you feel it is unreasonable. Once you've accepted a quote we will start working on your updates immediatly. A demo will be available once completed and published once payment has been received in full.
Content updates have never been this easy!
Support System
Our support system enables you to quickly lodge tickets to our support team. Tickets can be queries directly online from your control panel and progress on any queries are updated on an hourly basis. Queries not tended to in an accepted time are escalated to a manager as required.
Accounts Centre
A client can log into their account area at any time and view previous quotes or invoices as required. Completion of work is automatically updated to the accounts system.